Q. How much does it cost?
A. We often get asked this question, the usual response is tell me something
about your project. DVDTECH is positioned at the upper end
of the market. A DVD project for a feature can be anything from $5K
to $100K+, its directly proportional to the amount of material, the
complexity of design and authoring.
Q. Can you take VHS, Super-8, wedding videos,
old family reels and preserve them on DVD?
A. Yes you can can, however DVDTECH is NOT positioned in this
market. We suggest purchasing a DVD-Recorder from a manufacturer such
as Pioneer, and have some fun, recording your own memories. The recommended
DVD-Recorder is the DVR-7000, http://www.av.pioneeraus.com.au/
Q. Can I use paper adhesive labels on my DVD?
A. NO, it is not recommended at all to use paper labels on DVD-R. Reports
strongly indicate that DVD-R discs that have had CD type paper labels
applied can have playability problems such as skipping and stuttering.
Also as DVD drives run warmer than CD drives the discs get hotter and
as such the adhesive glue can soften resulting in the label coming loose.
Even though some brands of paper CD labels may be marked as suitable
for DVD we still do not recommend using these. DVDTECH uses
printable media only, this allows an inkjet label to be printed on the
surface of the disc without the issues above.
Q. How do I get a Quote?
Send an email to dvd@dvdtech.com.au, or call 02-9929-3339, if
you are an interstate client call 1-300-FOR-DVD or 1-300-367-383. Be
prepared with the following information, type of source media, i.e Digital
Betacam, Audio type, 5.1 or stereo, What graphic elements you have,
what needs to be created, the target audience. The length of your source
materials in minutes. The scope of the project.
Q. What type of media (in order of preference)
do you accept?
Please refer to the Services>Video
Encoding section for this answer.
Q. What is the difference between DVD-R General
Media and DVD-R Authoring or Professional Media?
There are two types of DVD-R media:
DVD-R for Authoring media can be recorded only on the Pioneer DVR-S201
and DVR-S101 (3.95 GB only).
DVD-R for General media can be recorded only on the Pioneer DVR-A03/103,
A04/104 & A05/105 Writers.
For a detailed explanation download the following White
Paper.
Q. What is the Average Turn-Around Time?
A. For simple corporate video work less than 48 hours. For a feature,
it depends on the asset management planning, and when all graphic elements
have been approved, plan using 4 weeks of lead-time before DLT date,
and then use 2 weeks for replication, and don't forget to add time for
distribution.
Q. How do I find if a certain title is available?
There are a number of excellent resources to find a specific title using
the search criteria of web sites such as
www.dvd.com
www.ezydvd.com.au
www.amazon.com
If they are not listed, find out the studio that owns the title, and
call them. Or call the distributor direct to find out their plans to
release the title.
Q. My disc does not play on a set top player, What is the problem?
A. Remove the disc and clean it, using centre to outer rim motion, do
NOT clean the disc in a circular motion. If the disc displays a warning
that it cannot play the disc because it's zone is not supported, then
you have a disc that requires a player for that zone. For a listing
of zones refer to this web site, FAQ Technical, Jim Taylor [1.10] What
are "regional codes," "country codes," or "zone
locks"?
Q. My disc does not play on my PC, I get a MPEG or DVD decoder not detected
error, or Can't play due to an installation problem. Why?
The most common cause of these error messages is due to a DVD decoder
not being installed on your system. If you have purchased a DVD-ROM
drive without a software or hardware DVD decoder, then you won't be
able to play video until you install one.
DVDTECH recommend using InterActual
software.
InterActual software products like PCFriendly and InterActual Player
are interactive interfaces which are designed to run on top of the existing
DVD playback software on your system. DVD software that came pre-installed
on your computer usually has a decoder built into the interface, and
this is what your InterActual software is trying to launch.
To check and see if you have a DVD decoder installed on your system
for DVD playback, go to the Start | Programs menu, and see if you have
a DVD Player listed under the Programs Menu. Sometimes it may be hidden
under Accessories | Entertainment.
If you found a DVD Player, be sure to run it and see if the movie will
play through this software. If it works, close this software and then
try to use the video function in the InterActual software and see if
this works now as well.
If playback still fails in the InterActual software, then either your
decoder does not support playback through our interface, or a newer
version is required before our interface will work. You may want to
see if your DVD decoder manufacturer has a later version available on
their website - check out the Links page to see if we have a link to
their site. If it came with your computer, then you'll want to contact
your computer manufacturer to inquire about updated versions.
If you were unable to find any DVD software in your system, you will
need to install a DVD Decoder in order to play Hollywood DVD movies.
First, you may want to contact your computer manufacturer to see if
any DVD playback software came installed on your system. If not, see
the list of links to DVD decoder manufacturer websites below.
Related Links:
Software Decoders:
InterVideo WinDVD
Cyberlink PowerDVD
Ravisent Software
Cinemaster
Hardware Decoders
Sigma Designs
REALMagic Hollywood Plus (PCI card for desktop PC's)
Margi DVD-To-Go (PCMCIA
Card for notebook PC's)
