Q. How much does it cost?
A. We often get asked this question, the usual response is tell me something about your project. DVDTECH is positioned at the upper end of the market. A DVD project for a feature can be anything from $5K to $100K+, its directly proportional to the amount of material, the complexity of design and authoring.
Q. Can you take VHS, Super-8, wedding videos, old family reels and preserve them on DVD?
A. Yes you can can, however DVDTECH is NOT positioned in this market. We suggest purchasing a DVD-Recorder from a manufacturer such as Pioneer, and have some fun, recording your own memories. The recommended DVD-Recorder is the DVR-7000, http://www.av.pioneeraus.com.au/
Q. Can I use paper adhesive labels on my DVD?
A. NO, it is not recommended at all to use paper labels on DVD-R. Reports strongly indicate that DVD-R discs that have had CD type paper labels applied can have playability problems such as skipping and stuttering. Also as DVD drives run warmer than CD drives the discs get hotter and as such the adhesive glue can soften resulting in the label coming loose. Even though some brands of paper CD labels may be marked as suitable for DVD we still do not recommend using these. DVDTECH uses printable media only, this allows an inkjet label to be printed on the surface of the disc without the issues above.
Q. How do I get a Quote?
Send an email to firstname.lastname@example.org, or call 02-9929-3339, if you are an interstate client call 1-300-FOR-DVD or 1-300-367-383. Be prepared with the following information, type of source media, i.e Digital Betacam, Audio type, 5.1 or stereo, What graphic elements you have, what needs to be created, the target audience. The length of your source materials in minutes. The scope of the project.
Q. What type of media (in order of preference) do you accept?
Please refer to the Services>Video Encoding section for this answer.
Q. What is the difference between DVD-R General Media and DVD-R Authoring or Professional Media?
There are two types of DVD-R media:
DVD-R for Authoring media can be recorded only on the Pioneer DVR-S201 and DVR-S101 (3.95 GB only).
DVD-R for General media can be recorded only on the Pioneer DVR-A03/103, A04/104 & A05/105 Writers.
For a detailed explanation download the following White Paper.
Q. What is the Average Turn-Around Time?
A. For simple corporate video work less than 48 hours. For a feature, it depends on the asset management planning, and when all graphic elements have been approved, plan using 4 weeks of lead-time before DLT date, and then use 2 weeks for replication, and don't forget to add time for distribution.
Q. How do I find if a certain title is available?
There are a number of excellent resources to find a specific title using the search criteria of web sites such as
If they are not listed, find out the studio that owns the title, and call them. Or call the distributor direct to find out their plans to release the title.
Q. My disc does not play on a set top player, What is the problem?
A. Remove the disc and clean it, using centre to outer rim motion, do NOT clean the disc in a circular motion. If the disc displays a warning that it cannot play the disc because it's zone is not supported, then you have a disc that requires a player for that zone. For a listing of zones refer to this web site, FAQ Technical, Jim Taylor [1.10] What are "regional codes," "country codes," or "zone locks"?
Q. My disc does not play on my PC, I get a MPEG or DVD decoder not detected error, or Can't play due to an installation problem. Why?
The most common cause of these error messages is due to a DVD decoder not being installed on your system. If you have purchased a DVD-ROM drive without a software or hardware DVD decoder, then you won't be able to play video until you install one.
DVDTECH recommend using InterActual software.
InterActual software products like PCFriendly and InterActual Player are interactive interfaces which are designed to run on top of the existing DVD playback software on your system. DVD software that came pre-installed on your computer usually has a decoder built into the interface, and this is what your InterActual software is trying to launch.
To check and see if you have a DVD decoder installed on your system for DVD playback, go to the Start | Programs menu, and see if you have a DVD Player listed under the Programs Menu. Sometimes it may be hidden under Accessories | Entertainment.
If you found a DVD Player, be sure to run it and see if the movie will play through this software. If it works, close this software and then try to use the video function in the InterActual software and see if this works now as well.
If playback still fails in the InterActual software, then either your decoder does not support playback through our interface, or a newer version is required before our interface will work. You may want to see if your DVD decoder manufacturer has a later version available on their website - check out the Links page to see if we have a link to their site. If it came with your computer, then you'll want to contact your computer manufacturer to inquire about updated versions.
If you were unable to find any DVD software in your system, you will need to install a DVD Decoder in order to play Hollywood DVD movies. First, you may want to contact your computer manufacturer to see if any DVD playback software came installed on your system. If not, see the list of links to DVD decoder manufacturer websites below.
Ravisent Software Cinemaster
Sigma Designs REALMagic Hollywood Plus (PCI card for desktop PC's)
Margi DVD-To-Go (PCMCIA Card for notebook PC's)
Q. How much does it cost?